SIOPS Soft Solutions (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and security of our clients, users, and visitors. This Privacy Policy describes how we collect, use, disclose, process, and safeguard personal information when you access our website, use our software products, engage our SaaS services, or otherwise interact with us.
We may collect personal information that you voluntarily provide to us, including but not limited to your name, email address, phone number, company details, billing information, and account credentials when you contact us, request services, register for an account, or enter into a contractual agreement. In the course of providing SaaS products and software development services, we may also process data that our clients upload, store, or manage within our systems. Such client data is processed strictly in accordance with contractual obligations and applicable data protection laws.
In addition to information provided directly by you, we may automatically collect certain technical and usage information when you access our website or systems. This may include IP address, browser type, device information, operating system, usage logs, interaction data, cookies, and similar tracking technologies. Such data is collected to improve system performance, enhance user experience, maintain security, analyze trends, and prevent unauthorized access or misuse. SIOPS Soft Solutions uses collected information for legitimate business purposes, including providing, maintaining, and improving our services; fulfilling contractual obligations; processing payments; communicating with clients; responding to inquiries; ensuring system security; complying with legal requirements; and enforcing our terms and policies. We do not sell personal information to third parties. We may share information with trusted service providers, contractors, hosting partners, or payment processors strictly for operational purposes and under appropriate confidentiality and data protection agreements.
We implement reasonable administrative, technical, and organizational security measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. Users are responsible for maintaining the confidentiality of their account credentials and for ensuring secure handling of any source code or software delivered to them. Where required by applicable law, individuals may have rights regarding their personal information, including the right to access, correct, update, restrict processing, object to processing, request deletion, or request data portability. Requests to exercise such rights may be submitted through our official contact channels, and we will respond in accordance with applicable data protection regulations.
Our services are intended for lawful business use and are not directed toward individuals under the age of eighteen (18). We do not knowingly collect personal information from minors. If we become aware that personal data of a minor has been collected without appropriate authorization, we will take reasonable steps to delete such information. We may retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Upon termination of services, data retention and deletion practices will follow contractual terms and applicable legal requirements. Our website and services may contain links to third-party websites or integrations with third-party tools. We are not responsible for the privacy practices, content, or security of external websites or services, and users are encouraged to review the privacy policies of such third parties independently.
SIOPS Soft Solutions reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service offerings. Updated versions will be posted on our website with a revised effective date. Continued use of our services following such updates constitutes acknowledgment of the revised policy.